Privacy Policy of the auto.vin Dealer Dashboard

Effective date: 15.03.2026

Version: 1.0

1. Data controller

The controller of the personal data processed in connection with the use of the auto.vin Dealer Dashboard is:

Vydriani Studio, address: Kineskopowa 1D / MBE 05-500 Piaseczno, VAT ID: PL8121558610, e-mail: contact@auto.vin.

2. Privacy contact

For matters relating to personal data, you can contact us at: privacy@auto.vin or contact@auto.vin.

3. Who this policy applies to

This policy applies to persons using the auto.vin Dealer Dashboard, in particular:

  • account users,
  • persons acting on behalf of business customers,
  • persons contacting us regarding payments, support, or complaints.

4. What data we process

We may process the following data:

  • first and last name,
  • e-mail address,
  • phone number, if provided,
  • company and billing data, including company name, address, and VAT ID,
  • account and login data,
  • order history, payments, invoices, and purchased credits,
  • technical data related to security and sign-in, such as IP address, session identifiers, date and time of sign-in, and system logs,
  • the content of correspondence sent to support or the billing team.

5. Purposes and legal bases of processing

We process personal data for the following purposes:

a) creation and operation of the user account

for the purpose of registration, sign-in, and maintaining the account in the dashboard.

Legal basis: Art. 6(1)(b) GDPR.

b) processing credit purchases and billing

for the purpose of handling payments, topping up the account, issuing invoices, and maintaining order history.

Legal basis: Art. 6(1)(b) and Art. 6(1)(c) GDPR.

c) handling contact, complaints, and support

for the purpose of answering questions, handling complaints, and providing technical support.

Legal basis: Art. 6(1)(b) or Art. 6(1)(f) GDPR.

d) dashboard security

for the purpose of protecting user accounts, maintaining the session after sign-in, detecting abuse, and securing the system.

Legal basis: Art. 6(1)(f) GDPR.

e) compliance with legal obligations

in particular tax, accounting, and data protection obligations.

Legal basis: Art. 6(1)(c) GDPR.

6. Whether providing data is mandatory

Providing data is voluntary, but necessary for:

  • creating and maintaining an account,
  • signing in to the dashboard,
  • purchasing credits,
  • receiving an invoice,
  • receiving a response to an inquiry.

Consequence of not providing data

Failure to provide the required data may make it impossible to use the dashboard or some of its functions.

7. Data recipients

Data may be transferred to entities supporting us in providing services, such as:

  • hosting and IT infrastructure providers,
  • payment operator,
  • providers of invoicing and accounting systems,
  • providers of e-mail services and support tools,
  • law firms and entities supporting the pursuit of claims, if necessary.

Scope of data sharing

Data is transferred only to the extent necessary to achieve the relevant purpose.

8. Transfers of data outside the EEA

As a rule, we seek to ensure that data is processed within the European Economic Area.

If we use providers processing data outside the EEA, this takes place with the application of appropriate safeguards required by the GDPR.

9. Data retention period

We retain data:

  • for the duration of holding the account,
  • for the time necessary to complete orders and settlements,
  • for the period required by tax and accounting regulations,
  • for the period necessary to handle complaints and possible claims,
  • for the period justified by security considerations in the case of technical logs and session data.

10. User rights

You have the right to:

  • access your data,
  • rectify your data,
  • erase your data,
  • restrict processing,
  • data portability,
  • object to processing based on legitimate interest,
  • lodge a complaint with the President of the Personal Data Protection Office.

Exercising your rights

To exercise your rights, contact us at: privacy@auto.vin.

11. Cookies and session maintenance

The auto.vin Dashboard uses only essential session cookies and similar technical technologies necessary for:

  • maintaining the user’s signed-in session,
  • ensuring sign-in security,
  • the proper operation of the dashboard after authentication.

Scope of cookie use

We do not use marketing, advertising, or analytics cookies within the dashboard unless this is clearly indicated after an update to this policy.

12. Automated decision-making

We do not make decisions concerning users that produce legal effects or similarly significantly affect them solely by automated means.

13. Changes to the privacy policy

We may update this Privacy Policy in the event of changes in law, technical changes, or changes in the operation of the dashboard.

The current version of the policy is available in the dashboard and on the relevant page of the service.